Shipping Policy
Singapore Delivery
We offer fast and reliable delivery within Singapore, ensuring your order reaches you safely and on time.
- Free Delivery: Enjoy free delivery for orders above $80.
- Flat Rate Delivery: Only $10 for orders below $80.
- Delivery Schedule: Monday – Saturday (Excluding Sundays & Public Holidays).
- Confirmation: Once your order is received, our team will contact you to confirm your delivery slot, typically the next working day.
- Safe Handling: Our delivery partners follow strict safety protocols to ensure your products arrive in perfect condition.
Self-Collection
If you prefer to pick up your order yourself, our showroom is open for convenient self-collection:
Showroom Address:
61 Kaki Bukit Ave 1, #02-29, Singapore 417943
Collection Hours:
Mon – Fri: 9:00am – 6:00pm
Sat: 9:00am – 1:00pm
Please bring your order confirmation or ID for verification.
International Shipping
We ship worldwide with care. Delivery times (in working days) vary by destination, and we kindly ask you to allow 2 days for order processing. Estimated times may be affected by customs or local courier schedules, but we ensure your order is handled safely and reliably.
| Destination | Estimated Delivery (Working Days) |
|---|---|
| Australia (Sydney, Melbourne, Perth) | 7 – 14 |
| Brunei (Bandar Seri Begawan) | 7 – 14 |
| Canada (Vancouver) | 10 – 20 |
| China (Beijing, Guangzhou, Shanghai) | 6 – 12 |
| France (Paris) | 8 – 16 |
| Germany (Frankfurt) | 7 – 14 |
| Hong Kong | 5 – 10 |
| India (Chennai, Mumbai, Kolkata) | 10 – 16 |
| Indonesia (Jakarta, Batam) | 9 – 18 |
| Italy (Rome) | 8 – 16 |
| Japan (Tokyo, Osaka) | 4 – 9 |
| Malaysia (Johor Bahru, KL, Kuching) | 5 – 10 |
| Netherlands (Amsterdam) | 7 – 14 |
| New Zealand (Auckland) | 8 – 16 |
| Philippines (Manila) | 9 – 18 |
| South Africa (Johannesburg) | 16 – 24 |
| Sweden (Stockholm) | 8 – 16 |
| Switzerland (Zurich) | 8 – 14 |
| Taiwan (Taipei) | 4 – 9 |
| Thailand (Bangkok) | 5 – 9 |
| UAE (Dubai) | 5 – 11 |
| United Kingdom (London) | 5 – 10 |
| United States (Major Cities) | 8 – 16 |
| Vietnam (Ho Chi Minh City) | 8 – 16 |
| Other Destinations (Asia & Pacific) | 9 – 18 |
| Other Destinations (Rest of World) | 16 – 24 |
Customs & Duties: International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These are the responsibility of the recipient.
Tracking & Updates: All international shipments include tracking where available. You will receive updates via email once your package is dispatched.
Shipping Tips: Ensure your delivery address is complete and accurate to avoid delays. For remote areas, delivery may take longer than the estimated times.
Need Help?
If you have any questions about shipping, delivery slots, or tracking, our friendly team is here to assist. Click the button below to WhatsApp us, and we’ll respond as quickly as possible to make your experience smooth and worry-free.
